Maintenance Packages
All our installations are backed up by a maintenance/emergency 24 Hour call out package.
Without effective maintenance even the best security equipment can fail. Wear and tear, old batteries, and even damp can cause an interruption in the service your security system provides. A minor fault could cause a major problem.
Effective maintenance ensures your equipment not only functions as designed but meets Insures, Police and Health and Safety Standards. In addition our dedicated service department in conjunction with our out of hours Alarm Receiving Centre (ARC) provides you with a 365 day, 24 hour, 4 hour emergency call out service.
We have graded our maintenance packages into distinct categories, Gold and Silver.
Our packages
Gold
All faulty parts replaced free of charge
All labour (24hrs) free of charge
Preventative Maintenance visit
Emergency call out (4 hour response)
Technical help desk telephone support
Risk Assessments
24 hour / 365 day response
Payment by direct debit
Silver
Preventative Maintenance visit
Emergency call out (4 hour response)
Technical help desk telephone support
Risk Assessments
Special contract call out fee, saving 30%
24 hour / 365 day response
Payment by direct debit